Policies

Privacy Policy

Last Updated: March 27, 2026

TCG Trax (“we,” “our,” or “us”) values your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and share information when you use our website https://tcgtrax.com, our Apple app, and related services (collectively, the “Services”). By using TCG Trax, you agree to this Privacy Policy.

Public-facing account details (such as display names), profiles, and fair use of features like friend connections must follow our Community Guidelines.

1. Information We Collect

a. Information You Provide

We may collect limited personal information when you:

  • Create or sign in to an account (via email, Apple, or Google)
  • Contact us for support or feedback
  • Subscribe to premium features or email updates

This may include your name, email address, and login credentials. We do not collect additional personal data unless you voluntarily provide it.

b. Automatically Collected Information

In-app analytics. We log interaction and usage in a non-identifying or aggregated way—navigation, screens, taps, viewing cards and sets, and scanner flows (including whether a scan succeeded). Normal app use may show up in these stats; we do not use them to identify you personally or for advertising across other companies' apps or sites. Here we summarize the main kinds of analytics—not every individual metric or future update.

We also collect routine technical information to keep the Services reliable, including:

  • Device type and operating system
  • App version, session duration, and usage statistics
  • Crashes and performance data
  • General geographic information (country-level only)

c. Card Scanner

Our card scanner does not take or store photographs of your cards. It performs a temporary scan to identify a card, and we do not retain scan imagery or scan output on our servers. We may still record anonymous product events about the scanner (for example, that a scan was attempted and whether it succeeded) so we can improve accuracy and the experience.

d. Third-Party Services

We use trusted services to support the app, including:

  • Supabase – authentication and cloud data storage
  • Adapty – revenue and install analytics
  • Google Analytics / Firebase – usage analytics and crash reporting
  • eBay & TCGplayer APIs – card pricing information

These services help the app function but do not collect personal information about your identity.

2. How We Use Information

We use collected information to:

  • Operate, maintain, and improve the Services
  • Understand how the app is used in aggregate (including interaction and flow analytics) so we can fix issues and build better features
  • Manage accounts and synchronize collections
  • Display card details, pricing, and collection insights
  • Communicate updates about the Services

We do not sell or share personal information with other companies.

3. Advertising and Affiliate Links

TCG Trax may display ads or affiliate links through trusted partners such as Google Ads, eBay, or TCGplayer. If you click or make a qualifying purchase, we may receive a commission. This does not affect your price or experience.

4. Data Retention

Account data and collections are stored securely and retained while your account is active. You may request deletion of your account at any time by contacting support@tcgtrax.com, which will permanently remove your data.

5. Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, contact support@tcgtrax.com and we will delete it. Rules about who may use the Services (including age) are in our Terms of Service.

6. Security

We use industry-standard measures to protect information, including HTTPS and trusted third-party services. However, no system is completely secure, and you acknowledge that you use the Services at your own risk.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your information
  • Withdraw consent for certain uses
  • Request a copy of your data (data portability)

Users in the EEA, UK, or Switzerland may also lodge complaints with local data protection authorities. To exercise your rights, contact support@tcgtrax.com.

8. Cookies and Tracking

Our website may use cookies for analytics or personalization. You can disable cookies in your browser, but some features may not work properly. We do not track users across third-party websites and do not respond to Do Not Track (DNT) signals.

9. Links to Other Services

The app may link to third-party websites or services (e.g., TCGplayer, eBay). We are not responsible for their content or privacy practices. Please review their policies before interacting.

10. Intellectual Property

All Pokémon-related content (images, data, trademarks) belongs to The Pokémon Company, Nintendo, Game Freak, and Creatures Inc. TCG Trax is a fan app and is not affiliated or endorsed by these entities. All content is for informational and reference purposes only.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted at https://tcgtrax.com/privacy with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Us

Questions or requests regarding this Privacy Policy can be directed to:

© 2026 TCG Trax. All rights reserved.

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